Enforceability of clickthrough and browsewrap contracts

(assignment developed by Angela Murch)


BACKGROUND

A shrink wrap license comes with physically packaged software (e.g. shrink wrapped CD), where there is notice on the shrink wrap, or visible through the shrink wrap, that opening the shrink wrap constitutes assent to the license agreement found inside.  A browsewrap license is on a web page, and concerns the content of a next page accessed by clicking a hyperlink.  A click wrap license is a browsewrap license that requires a user to affirmatively accept the terms of the agreement before proceeding. 

Both browse wrap and click wrap licenses are related to shrink wrap licensing.  A browsewrap or click wrap license, like a shrink wrap license, is on the “package” (e.g. on the web page that contains the hyperlink which redirects to the desired content) and once the “package” is opened the license becomes in effect.  The analogy with shrink wrap is not completely accurate, however.  Browsewrap is distinguishable because, although a shrink wrap notice is visible to the user before opening the shrink wrap, a browsewrap notice or license may not be readily visible to a user before clicking a hyperlink.   Click wrap is distinguishable because, although the person unwrapping the shrink wrap packaging may not be aware of the notice but is still allowed to open the package, a person cannot proceed with opening the click wrap licensed “package” unless they not only see the license agreement but also accept it. 

Shrink wrap, browse wrap and click wrap licenses all are considered by courts following the tenets of contract law.  Therefore, the UCC applies if applicable within the jurisdiction. 

 

ASSIGNMENT

I included a lot of cases in the reading assignment, but assigned only parts of many of the cases so the reading shouldn’t be overwhelming.  Feel free to read the complete cases if you wish, but the portions not assigned will not be on the discussion agenda.

 UCITA

The National Conference of Commissioners on Uniform State Laws (NCCUSL) drafted a Uniform Computer Information Transactions Act (UCITA) to deal with topics such as click wrap licensing.  UCITA has been nearly uniformly rejected because it is considered to be very pro-business.  Only Virginia and Maryland have adopted UCITA.  Other states have expressly rejected UCITA, and the attorneys general of 33 states have denounced it.  Some UCITA sections were included in the assigned readings to continue with a theme of the semester regarding how institutions are attempting to deal with the issues surrounding the internet.  It is important to note that courts do sometimes rely on UCITA whether or not it is enacted in that state.

See the UCC/UCITA sections excerpted in the accompanying document for provisions applicable to today’s discussion.  Primarily, these sections are intended to highlight where UCITA and the UCC parallel each other and where UCITA “goes the extra mile.”

SHRINK/BROWSE/CLICK – VALID OFFER AND ACCEPTANCE ON THE INTERNET

The key case on shrink wrap is ProCD, Inc. v. Zeidenberg, 86 F.3d 1447 (7th Cir. 1996).  Please read all of this case, because it is a good introduction for the discussion following.

Next, consider a key case on browse wrap.  In Specht v. Netscape, 306 F.3d 17 (2d Cir. 2002),  read the facts section of the Background (pp. 21-24) and section III of the Discussion (pp. 28-35).

Follow Specht with the click wrap case Feldman v. Google, Inc., 513 F. Supp. 2d 229 (E.D. PA 2007), distinguishing Specht.  Read sections II.B (pp. 232-233) and IV.B.1.a (pp. 236-238).

Now, read Davidson & Associates, Inc. v. Internet Gateway, 334 F. Supp. 2d 1164 (E.D. MO 2004), sections III.A-D (pp. 1168-1173) and IV.C (pp. 1176-1178).  Note that, although copyright and DMCA issues in this case are interesting, they are outside the scope of this discussion.

CONTRACTS OF ADHESION

At this point, you will have a relatively good understanding of what is and is not valid internet offer and acceptance.  As with any contract, though, the content must also be valid.  Validity is considered carefully in the context of unilateral form contracts and standardized contracts.  As my 8th edition Black’s Law Dictionary tells me, a unilateral standardized contract is also a contract of adhesion if it is “prepared by one party, to be signed by the party in a weaker position, usually a consumer, who adheres to the contract with little choice about the terms.”  Remember Carnival Cruise Lines (not assigned here) from the first year contracts course,  in which the contract was received along with the purchased cruise ticket.  In Carnival, the forum selection clause of the adhesion contract was upheld as not being a shock to the conscience.  In a click wrap license, which is a form of standardized contract and often referred to by the courts as an adhesion contract, almost any terms are acceptable if they are not unconscionable. 

For the most part, the litigation concerning unconscionable clauses in click wrap licensing centers around venue and forum selection.  The following cases explore the topic of arbitration as representative.

First read Comb v. Paypal, Inc., 218 F. Supp. 2d 1165 (N.D. CA 2002).  Next, read Hauenstein v. Softwrap Ltd., 2007 WL 2404624 (W.D. WA 2007), Discussion section II (pp. 3-5).  Finally, read Bragg v. Linden Research, Inc., 487 F. Supp. 2d 593 (E.D. PA 2007), the discussion of the Motion to Compel Arbitration in section III (pp. 603-612).  The underlying Bragg case is fascinating, and will probably be discussed by Denis in the next hour.

SUMMARY

As a final summary, and in the interest of full disclosure, read What Did You Just Agree To When You Clicked" and read this.